Social Media Guidelines & Communication Policy

AZ Holistic Approach – Social Media Guidelines
Effective Date: September 03, 2024

We are happy that you have found the official social media accounts of AZ Holistic Approach, a behavioral health group practice based in Arizona. This policy applies to all content shared across our platforms, including Instagram, Facebook, and any other affiliated online channels.

By viewing, following, or interacting with our content, you acknowledge and agree to the terms outlined below.

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Informational & Educational Use Only

Content shared on our social media platforms is intended solely for general education and informational purposes. This includes posts, videos, graphics, captions, and other shared materials.

Our content is not intended to replace professional mental health care, therapy, medical advice, or legal guidance. If you are experiencing personal mental health concerns, we encourage you to connect directly with a licensed provider.

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No Therapeutic Relationship Established

Interacting with our social media (such as liking, commenting, sharing, messaging, or following) does not establish a therapist-client relationship.

We do not provide individualized clinical advice, therapy, or mental health services through social media, email, or direct messaging.

To maintain appropriate professional boundaries and comply with ethical standards set by the Arizona Board of Behavioral Health Examiners, our providers do not accept friend requests or engage with clients via personal or professional social media accounts.

If you are interested in working with one of our providers, please contact our office directly at 602-529-1967 or visit our website to get started.

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Use of Content

While we strive to provide accurate and helpful information, we do not guarantee that all content is complete, current, or applicable to every individual situation.

Any reliance on information shared through our social media platforms is at your own discretion and risk.

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Privacy & Confidentiality Notice

Social media is not a secure or confidential method of communication. Please do not share personal health information, appointment details, or sensitive concerns through comments, messages, or other public interactions.

For secure communication, please use:

• Your secure client portal

• Our office phone: 602-529-1967

• Our official info@azholisticapproach.com

Any information shared publicly on social media is not protected under Health Insurance Portability and Accountability Act.

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Emergency & Crisis Support

Our social media accounts are not monitored at all times and are not appropriate for urgent or emergency situations.

If you are experiencing a crisis or need immediate assistance:

• Call 911

• Go to your nearest emergency room

• Call or text 988 to reach the Suicide & Crisis Lifeline

We are unable to provide crisis support through social media or messaging platforms.

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Updates to This Policy

We reserve the right to update or modify this policy at any time. Any changes will be reflected by an updated effective date. We encourage you to review this page periodically.

AZ Holistic Approach is committed to maintaining ethical standards, protecting client confidentiality, and following all applicable state and federal regulations for behavioral health providers in Arizona.

If you have questions about this policy or how to connect with us securely, please contact our office directly.